Never should you assume that the training your security guard got at the start of their career of training is enough forever. While they also get training from experience, organizing periodic training facilitated by external trainers is vital. If you can not afford to send them on training courses and certifications, always encourage them to go for one by giving them paid leaves for it.
Evaluate and Improve Training Methods
Just like every industry, the standard in private security improves daily through new methods and updates. While you work to get your security team trained continuously, always evaluate the training methods used. This ensures that you have a reliable security team with the skills and techniques needed for the modern world.
No, this is not to undermine the performance of your security team leads and managers. This is to keep everyone in check. With regular inspections, their alertness and professional smartness are increased as well. For better results, get a qualified external inspector on board.
Institute An Incentive Program
Aside from the general promotions, wage increases, or staff of the week norms, incentives or bonuses are a great and proven way to get your security team to do more. It increases the competition to make everyone want to be exceptionally productive. You do not necessarily have to break the company’s budget to do this. Investigate the most commonly wanted among the options mentioned. It can be a free ride to and fro to work.
Where most employers get it wrong is believing that employees should only get compliments when they’ve performed a great task. Humans are naturally motivated when they are complimented. A pat on the back when walking by any of them won’t harm you. Words of cheers when they are working on a challenging task or assignment are sweet. Don’t be the hard-faced boss all the time.