Lodgings for people outside their homes is a hospitality business that has grown from modest bread and breakfast inns to luxurious five-star hotels. Whatever the type, hotels are magnets for frequent entries and exits, which could result in a myriad of security issues sometimes peculiar to the hospitality industry. This piece intends to highlight the safety and security risks hotels face.
As earlier mentioned in the introduction, hotels attract lots of people. From the staff to guests and even visitors of guests. Considering that guests usually have a temporary stay, immediately replaced by yet a new face, staff and security officers could have a tough time remembering who is who. This sometimes makes it difficult to ascertain if all the people moving about in the hotel actually have authorized entry.
Closely related to unauthorized entry is an increase in theft when those who should not be on the hotel premises manage to gain entry. Also, guests themselves are known to commit theft of hotel properties or items belonging to other guests. Soaps and towels could be overlooked, however more valuable assets need to be protected. Theft here is not only related to physical properties. There could be identity theft that leads to credit card fraud. Setting up surveillance systems in strategic locations like car parks, hallways, elevators, etc., could help with identification and monitoring.
Fire, Storms, Natural Hazards and Other Emergencies
Generally, before a hotel gets the green light to operate, they must meet certain levels of safety precautions for fire, storms, natural hazards, and other emergencies. As an extra layer of security, security guards receive training on how to respond during such emergency situations.
Physical Crime and Terrorism
Physical crimes like kidnapping, robbery, or even terrorism have been known to happen at some hotels. Setting up security measures like bomb detectors, weapons detectors, and surveillance systems would be of great help.